"We booked a three sleeper but had to pay extra for the mattress they place in the room and the bedding for my son to make it a three sleeper.

Establishment Response:

The enquiry, quote and reservation was for two people. You phoned us a day or so prior to their arrival. That was the..."

"We booked a three sleeper but had to pay extra for the mattress they place in the room and the bedding for my son to make it a three sleeper.

Establishment Response:

The enquiry, quote and reservation was for two people. You phoned us a day or so prior to their arrival. That was the first time they mentioned that they were two adults and two children. We always charge extra for extra people, even for children.

We do have a family unit for families but that was not available at the time. We don't usually accommodate four in the chalets, even if two are children. We sometimes accommodate three in a chalet by adding a small bed but they preferred a mattress for the safety of the small children.

Kind regards,"

"Keimoes is beautiful, but hot - very hot! And the Overlook was the perfect oasis on our journey between JHB and the West Coast! Anna and Eric were the perfect hosts, providing a very comfortable stay in the most picturesque setting! And to top it off, they accommodated the most important member of o..."

"Keimoes is beautiful, but hot - very hot! And the Overlook was the perfect oasis on our journey between JHB and the West Coast! Anna and Eric were the perfect hosts, providing a very comfortable stay in the most picturesque setting! And to top it off, they accommodated the most important member of our family - our puppy Blake!"