"Well situated, comfortable and access to the garden appreciated. That no milk or tea bags were provided was disappointing - as was having to unexpectedly provide a R500 'breakage' deposit which we have never experienced before and were not warned about in advance. This soured the initial pleasantnes..."

"Well situated, comfortable and access to the garden appreciated. That no milk or tea bags were provided was disappointing - as was having to unexpectedly provide a R500 'breakage' deposit which we have never experienced before and were not warned about in advance. This soured the initial pleasantness of the experience.

Establishments response:

Good day Anne,

Thank you for your positive review and your stay with us. It was a pleasure having you here

Just a correction regarding the deposit. Its a refundable deposit to prevent loss of keys and damage to property. Its mentioned on our website and also on Safarinow website under 'Booking Process'. I provide a copy here:

'A security deposit of ZAR 500 per room is required upon arrival for incidentals. This deposit is fully refundable within 3 working days into your bank account subject to a damage inspection of the accommodation. International guests will be refunded in cash during check out.'

This was also communicated to you in an email to your registered email address the 3rd March @ 19h00. You checked - in on the 7 March.

Regards

Rico

Owner"

"Need for a safe lock locking up personal doc.and gun.Air conditioner will be advantage in the heat we experience during our stay, roof fan not very effective. "