Reviews of Areena Riverside Resort


"Beautiful surroundings"

Maretha Kriel | 30 March 2018

"We enjoyed our stay, just as we did previously. The laundry facilities could do with a good cleaning, overall."


"Value for Money"

(South Africa) Gail Trollip | 1 March 2016

"Stayed as a couple from 26th - 29th February.

Very well appointed suites. Ideal facility if you want to relax. ÊAlthough we did not participate in any of the activities on offer, there was plenty to do.
Reception staff very pleasant and accommodating, however we recommend you double ch..."

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"Stayed as a couple from 26th - 29th February.

Very well appointed suites. Ideal facility if you want to relax. ÊAlthough we did not participate in any of the activities on offer, there was plenty to do.
Reception staff very pleasant and accommodating, however we recommend you double check your booking arrangements. We really enjoyed our stay however some attention to maintenance of the property and grounds is necessary. The property is looking run down and tired. General daily cleanups such as sweeping the restaurant deck and surrounds is lacking and with the amount of wildlife walking around we were constantly dodging piles of poop. Other than this we had a really pleasant stay and would return one day.
"


"AWESOME"

(South Africa) Tara Grobler | 30 August 2015

"Was so good we decided to stay longer will definitely be going back thereÊ"


"'"

(South Africa) Johan Wilsch | 10 June 2015

"Pity we only had 1 night but will plan better in future...... was just greatÊ!!!!

"


"Excellent"

(South Africa) Belinda Kruger | 24 February 2014

"We stayed in an self-catering unit, it was clean and beautiful. The restaurant service and food was really great. A place where you can relax, recharge, have fun and enjoy!!!"


"Nice environment"

(South Africa) Boitumelo Mompati | 28 October 2013

"Restaurant can be improved, no one wants to be on holiday and cook....But otherwise, nice relaxed environment. "


"I will most definitely use Areena next time"

(South Africa) Kayakazi Tiyo | 2 September 2013

"Good day; how I wish I was there but I have cancelled my bookings I could not make it. It has become a very busy weekend for my partner.........nevertheless I do have experience of the place I was once booked there attending a meeting for 2 days that's why I chose the place to relax with my partner...."

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"Good day; how I wish I was there but I have cancelled my bookings I could not make it. It has become a very busy weekend for my partner.........nevertheless I do have experience of the place I was once booked there attending a meeting for 2 days that's why I chose the place to relax with my partner. I will most definitely use Areena next time. Thank you."


"Thank you"

(South Africa) Laura Clegg | 7 October 2012

"A fantastic place to relax with family. The office staff were wonderful, from the time we booked in, the quad rides chap was friendly, that we went out twice. The young lady at the office, sorry I didn't get her name, went out her way to inform us of events happening eg zip rope. Thanks for a wonde..."

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"A fantastic place to relax with family. The office staff were wonderful, from the time we booked in, the quad rides chap was friendly, that we went out twice. The young lady at the office, sorry I didn't get her name, went out her way to inform us of events happening eg zip rope. Thanks for a wonderful time we will be back."


"Holiday accommodation"

(South Africa) lyn godfrey | 26 May 2012

"Areena is a lovely resort. The icing on the cake was seeing wildlife and on the morning we left a giraffe was on the road. The cabins are comfortable and spacious."


"Fantastic hospitality"

(South Africa) Michael Payne | 19 July 2011

"A group of us hiked down the Wild Coast, paddling the last few kilometers to Areena. Although it was winter, with few resident campers, we were treated like royalty and spoiled rotten. The rooms were great, and the catering fantastic. Would happily recommend the facility to any Wild Coast hiker. "


"Awesome"

(South Africa) Adele Rieder | 13 July 2011

"Awesome resort, with something of everything for young and old. Highly recommended! Abby, the giraffe, was a treat! And we loved the quad bikes.

Thanks to all the lovely staff!"


"Great"

(South Africa) theo Scholtz | 14 April 2011

"Animals lovely. Abby very special. Very nice location."


"Enjoyable"

(Australia) Fairlee Hill | 20 February 2011

"Enjoyable stay. Great walks along the river. Plenty of wildlife to be seen around the park."


"Great destination"

(South Africa) Joan Andrews | 6 January 2011

"We stayed in an en-suite unit. The service and attitude of the reception staff were fantastic and always ready to listen and help - despite working long hours. "


"The chalet on the river was heaven on earth"

(South Africa) Caroline Bateman | 5 April 2010

"What a wonderful stay at a beautiful and well-run guest farm! We LOVED the giraffe - quite charming! ."


"areena riverside resort"

(South Africa) Tony Tuinder | 11 January 2010

"Relaxing and peaceful"


"LONG WEEKEND"

(South Africa) GLYNN | 26 September 2017

"The venue is outstanding and perfect.
Everything is well cared for, well thought out and from an environmental point - 100 percent for effort and innovation.

Only problem can only come from the people inhabiting a space close by. Nevertheless, someone must have spoken to them and ord..."

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"The venue is outstanding and perfect.
Everything is well cared for, well thought out and from an environmental point - 100 percent for effort and innovation.

Only problem can only come from the people inhabiting a space close by. Nevertheless, someone must have spoken to them and order reigned. We enjoyed peace and could hear the birds after they quieted. Thank you for a great venue."


"Tranquility"

(South Africa) Pammy | 29 May 2017

"Very nice place. Had a great time. But it was my 2nd time staying there. "


"Fabulous Time"

(South Africa) Michelle | 23 May 2017

"We had a fabulous time at Areena. It is super for families and very good value for money. There are numerous playgrounds and animals that wander the area and it is situated on a beautiful river. The restaurant was great and all staff was friendly and helpful, we will definitely return. My highlight ..."

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"We had a fabulous time at Areena. It is super for families and very good value for money. There are numerous playgrounds and animals that wander the area and it is situated on a beautiful river. The restaurant was great and all staff was friendly and helpful, we will definitely return. My highlight was being kissed by the giraffe."


"Enjoyable Stay"

(South Africa) anonymous | 31 March 2017

"The receptionist at the front desk was welcoming. We loved the privacy and the activities that was available at the Resort. There was skiing and hiking activities which was very enjoyable and we had a great time."


"The positives and negatives"

(South Africa) Christine | 22 November 2016

"The positives: being part of nature to such a great extent! Welcome was warm , awesome and professional.
Unfortunately we were handed the key and had to (after a short search) find our bungalow. I booked for 6 ADULTS: did not feel comfortable in climbing the stairs to the loft; no hot water un..."

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"The positives: being part of nature to such a great extent! Welcome was warm , awesome and professional.
Unfortunately we were handed the key and had to (after a short search) find our bungalow. I booked for 6 ADULTS: did not feel comfortable in climbing the stairs to the loft; no hot water until Saturday at approximately at 14:00.
Will definitely visit again. Cottage extremely clean and well kept and beds are very comfortable!"


"Our stay at Areena"

(South Africa) lisa | 5 October 2015

"We really enjoyed our stay despite the very wet weather. Lovely chalets in really beautiful surroundings"


"Very good indeed"

(South Africa) Suzette | 21 August 2015

"We thoroughly enjoyed the stay here. Our unit was well equipped enough to make our stay comfortable."


"First Class"

(South Africa) Petrus | 1 June 2015

"Had a wonderful stay so peaceful on the river."


"From home to home"

(South Africa) Mrs Argall | 24 July 2014

"I found the establishment very cosy, the staff friendly and helpful. The food was tasty, portions were generous. Most of all the serenity around the place was peaceful and tranquil. I enjoyed the animals roaming around.
Well done!"


"Pleasant stay"

(South Africa) Mr Mokgtlhe | 30 September 2013

"I am pleasantly satisfied with the accommodation.I will definitely be coming back here when I visit East London.
Thank you."


"disgrace"

(South Africa) anonymous | 29 September 2013

"I am appalled at the reception the owners give their guests at Areena. The owner evicted guests early hours of the morning for "noise" that was limited and before 10:pm. He called the guests barbaric and that he would never accommodate them again as he is more willing to keep his good clients happy...."

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"I am appalled at the reception the owners give their guests at Areena. The owner evicted guests early hours of the morning for "noise" that was limited and before 10:pm. He called the guests barbaric and that he would never accommodate them again as he is more willing to keep his good clients happy. The reaction from the owner turned half racial when he emphasized the group of people as "you people". I am disgusted and would not advise any person to book accommodation unless you are a family as this resort is prone to a bias manner.

Est response:Mon 2013-09-30 11:38 AM
This complaint came from the client herself. They were asked to leave at approximately 8.45 am which was probably too early for them as they partied the whole night in an unacceptable manner for a family holiday resort. 8 Adults who obviously came here to get drunk and have a party. They did not like being asked to quieten down and after the 3rd request which resulted in aggressive behaviour from one of the men ,we decided it would be best to ask them to leave in the morning. A very unpleasant experience for all our other customers close by and for ourselves who could not sleep due to it being our responsibility to make sure other people got what they were paying for too. We are a family resort and do not allow loud parties by one group of guests which affect all the other guests.

We have numerous clients from all race groups who regularly visit our resort. It is amazing that in this day and age people are still trying to use the race issue.

Kylie Fritz was refunded R1500.00 for Saturday night when the keys were handed in at the office . have also cancelled a direct booking from Kylie Fritz for accommodation for 5 units at the beginning of May for her wedding guests as she is getting married at a venue close by. I have black listed this customer and would advise you to do the same.

Should you wish for a customer reference with regard to their bad behaviour from the cottage next door to Kylie Fritz and friends, I do have their contact details and will happily pass them on to you.

"


"Peacocks"

(United Kingdom) Ms Anderson | 27 November 2011

"We stayed here whilst passing through the area for a night. The rooms where very comfortable and the views amazing. Although we saw very little game there where 2 peacocks that decided to come onto the veranda to greet us in the morning.

I would love to have stayed longer due to the availab..."

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"We stayed here whilst passing through the area for a night. The rooms where very comfortable and the views amazing. Although we saw very little game there where 2 peacocks that decided to come onto the veranda to greet us in the morning.

I would love to have stayed longer due to the available activities in the area and would recommend the resort to friends and family."


"Proper research"

(South Africa) anonymous | 11 January 2010

"The setting beautiful and secure. Recommended for holiday stay! Not recommended for overnight stay after long distance traveling. My expectation for the one night stay the following:
Towels, coffee or tea in the room."